Who We Are:
As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.
To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.
Work Arrangement:
Hybrid
What You'll Do:
The Director, Controllership Enablement Office is responsible for enabling scalable, standardized, and technology-enabled controllership processes across the organization. This new role provides functional ownership and governance support for Oracle ERP and Oracle EPM capabilities, subject matter expert enablement, master data, data architecture, chart of accounts, integrations, automation, robotic process automation, agentic AI opportunities, and control, policy, and process design. The Director partners with Controllership, Finance, Technology, Shared Services, business unit accounting teams, internal controls, and enterprise stakeholders to strengthen accounting operations, improve data integrity, increase process efficiency, and support consistent execution of controllership standards.
Responsibilities
Key Responsibilities:
- Establish and lead the Controllership Enablement Office as a centralized capability supporting controllership process governance, systems enablement, data discipline, automation, and continuous improvement.
- Serve as functional owner for Oracle ERP controllership capabilities, including requirements, configuration input, process design, user enablement, issue resolution, enhancement prioritization, and ongoing optimization.
- Support Oracle EPM enablement and alignment with financial reporting, planning, consolidation, close, and management reporting needs.
- Coordinate and develop controllership SMEs to ensure process knowledge, system usage, standards, and training are consistently embedded across accounting and finance teams.
- Lead governance over master data, data architecture, and chart of accounts design to promote accuracy, consistency, scalability, and reliable financial reporting.
- Identify, assess, and implement opportunities for integrations, automation, robotic process automation, workflow improvements, and agentic AI-enabled process efficiency.
- Design and maintain controllership policies, process standards, control routines, and operating procedures that support consistent execution and audit readiness.
- Partner with Technology, Internal Controls, Shared Services, Enterprise Accounting, Business Unit Accounting, FP&A, Tax, Treasury, and operational stakeholders to align process, data, systems, and controls.
- Develop roadmaps, metrics, governance routines, and change management plans to improve controllership effectiveness, user adoption, process reliability, and system-enabled performance.
Qualifications
Education & Credentials:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
- CPA certification strongly preferred. Master’s degree in Accounting, Finance, Business Administration, or related discipline preferred.
- Equivalent combination of education, certification, and relevant experience may be considered where appropriate.
Experience:
- 8+ years of progressive accounting, controllership, finance transformation, ERP implementation, finance systems, process improvement, internal controls, or related experience required.
- Experience supporting or leading ERP/EPM-enabled accounting processes, master data governance, chart of accounts design, process standardization, automation, control design, and cross-functional transformation initiatives required.
- Experience with Oracle ERP, Oracle EPM, shared services, RPA, workflow automation, business intelligence tools, or AI-enabled process improvement preferred.
- Public accounting, controllership, finance transformation, or systems implementation experience preferred.
Technical Skills:
- Advanced proficiency in controllership processes, Oracle ERP functional ownership, Oracle EPM enablement, master data governance, chart of accounts design, data architecture, integration concepts, process mapping, policy and procedure design, control design, automation, RPA, workflow improvement, requirements gathering, user acceptance testing, training, change management, and stakeholder communication.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and collaboration tools required.
- Experience with ERP, EPM, reconciliation, close management, reporting, business intelligence, workflow, automation, and AI-enabled productivity tools preferred.
Other:
Ability to work effectively in a transforming controllership environment with competing priorities, system enhancements, process redesign efforts, data governance needs, close and reporting deadlines, control requirements, and cross-functional dependencies. Must maintain confidentiality, demonstrate strong attention to detail, and exercise sound judgment when handling sensitive financial process, systems, controls, and business data.
Competencies:
Controllership Enablement: Builds scalable processes, governance routines, tools, and standards that improve controllership effectiveness and consistency.
Systems and Data Acumen: Understands ERP, EPM, master data, chart of accounts, configuration, integrations, reporting dependencies, and financial process requirements.
Process Design and Governance: Designs clear policies, process standards, control routines, procedures, and operating models that support consistent execution.
Automation Mindset: Identifies opportunities to simplify, automate, integrate, and modernize accounting processes using workflow, RPA, and AI-enabled tools.
Decision Quality: Uses sound judgment, accounting knowledge, data, controls, stakeholder input, and enterprise standards to guide process and system decisions.
Cross-Functional Influence: Builds alignment across Controllership, Technology, Shared Services, Finance, business units, internal controls, and governance stakeholders.
Change Leadership: Leads implementation, adoption, training, and continuous improvement efforts with clarity, structure, and stakeholder engagement.
Execution Discipline: Drives priorities, roadmaps, documentation, issue resolution, and measurable improvements through structured follow-through.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
#LI-Hybrid
Key Responsibilities:
- Establish and lead the Controllership Enablement Office as a centralized capability supporting controllership process governance, systems enablement, data discipline, automation, and continuous improvement.
- Serve as functional owner for Oracle ERP controllership capabilities, including requirements, configuration input, process design, user enablement, issue resolution, enhancement prioritization, and ongoing optimization.
- Support Oracle EPM enablement and alignment with financial reporting, planning, consolidation, close, and management reporting needs.
- Coordinate and develop controllership SMEs to ensure process knowledge, system usage, standards, and training are consistently embedded across accounting and finance teams.
- Lead governance over master data, data architecture, and chart of accounts design to promote accuracy, consistency, scalability, and reliable financial reporting.
- Identify, assess, and implement opportunities for integrations, automation, robotic process automation, workflow improvements, and agentic AI-enabled process efficiency.
- Design and maintain controllership policies, process standards, control routines, and operating procedures that support consistent execution and audit readiness.
- Partner with Technology, Internal Controls, Shared Services, Enterprise Accounting, Business Unit Accounting, FP&A, Tax, Treasury, and operational stakeholders to align process, data, systems, and controls.
- Develop roadmaps, metrics, governance routines, and change management plans to improve controllership effectiveness, user adoption, process reliability, and system-enabled performance.
Education & Credentials:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field required.
- CPA certification strongly preferred. Master’s degree in Accounting, Finance, Business Administration, or related discipline preferred.
- Equivalent combination of education, certification, and relevant experience may be considered where appropriate.
Experience:
- 8+ years of progressive accounting, controllership, finance transformation, ERP implementation, finance systems, process improvement, internal controls, or related experience required.
- Experience supporting or leading ERP/EPM-enabled accounting processes, master data governance, chart of accounts design, process standardization, automation, control design, and cross-functional transformation initiatives required.
- Experience with Oracle ERP, Oracle EPM, shared services, RPA, workflow automation, business intelligence tools, or AI-enabled process improvement preferred.
- Public accounting, controllership, finance transformation, or systems implementation experience preferred.
Technical Skills:
- Advanced proficiency in controllership processes, Oracle ERP functional ownership, Oracle EPM enablement, master data governance, chart of accounts design, data architecture, integration concepts, process mapping, policy and procedure design, control design, automation, RPA, workflow improvement, requirements gathering, user acceptance testing, training, change management, and stakeholder communication.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, Outlook, and collaboration tools required.
- Experience with ERP, EPM, reconciliation, close management, reporting, business intelligence, workflow, automation, and AI-enabled productivity tools preferred.
Other:
Ability to work effectively in a transforming controllership environment with competing priorities, system enhancements, process redesign efforts, data governance needs, close and reporting deadlines, control requirements, and cross-functional dependencies. Must maintain confidentiality, demonstrate strong attention to detail, and exercise sound judgment when handling sensitive financial process, systems, controls, and business data.
Competencies:
Controllership Enablement: Builds scalable processes, governance routines, tools, and standards that improve controllership effectiveness and consistency.
Systems and Data Acumen: Understands ERP, EPM, master data, chart of accounts, configuration, integrations, reporting dependencies, and financial process requirements.
Process Design and Governance: Designs clear policies, process standards, control routines, procedures, and operating models that support consistent execution.
Automation Mindset: Identifies opportunities to simplify, automate, integrate, and modernize accounting processes using workflow, RPA, and AI-enabled tools.
Decision Quality: Uses sound judgment, accounting knowledge, data, controls, stakeholder input, and enterprise standards to guide process and system decisions.
Cross-Functional Influence: Builds alignment across Controllership, Technology, Shared Services, Finance, business units, internal controls, and governance stakeholders.
Change Leadership: Leads implementation, adoption, training, and continuous improvement efforts with clarity, structure, and stakeholder engagement.
Execution Discipline: Drives priorities, roadmaps, documentation, issue resolution, and measurable improvements through structured follow-through.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
#LI-Hybrid