Full-timePort OperationsPosted August 31, 2026
Operational Excellence & Execution
- Lead and promote operational excellence across all North America project cargo activities
- Support branches with complex and high-value project cargo executions
- Ensure consistent application of best practices, compliance standards, and safety protocols
- Drive performance through KPI monitoring, reporting, and corrective action planning
Training & Development
- Design, develop, and deliver project cargo training programs for operations teams and branch personnel
- Increase branch awareness and understanding of project cargo capabilities and procedures
- Mentor and coach operations staff to enhance technical expertise and execution quality
Standardization & Continuous Improvement
- Establish and implement standardized operating procedures (SOPs) across the region
- Identify operational gaps and inefficiencies; develop and execute improvement initiatives
- Lead process optimization efforts to improve productivity, accuracy, and customer satisfaction
Service Provider Management
- Maintain and strengthen relationships with key service providers (carriers, heavy haul, rigging, etc.)
- Conduct annual performance evaluations of vendors to ensure quality and competitiveness
- Identify capability gaps and onboard new service providers to support evolving business needs
Business Development Support
- Partner with commercial and regional teams to support a targeted 15% year-over-year growth in the Americas
- Participate in customer meetings, solution design, and project planning discussions
- Engage in branch sales meetings to align operational capabilities with sales strategies
- Maintain and actively manage a Top 10 target account list within CRM (e.g., Dynamics)
- 8–12+ years of experience in project cargo, heavy-lift, or specialized logistics operations
- Strong technical knowledge of multi-modal project cargo execution (air, ocean, road, rail)
- Proven track record of leading complex logistics projects and driving operational improvements
- Experience in vendor management and strategic sourcing
- Demonstrated ability to deliver training and develop high-performing teams
- Strong commercial acumen with experience supporting business development efforts
All your information will be kept confidential according to EEO guidelines.