Why Choose Suddath to “Move” your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
- A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
- Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
- Paid Time Off (PTO) and paid company holidays
- A tuition reimbursement plan where employees are encouraged to continue their education and development
- For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
Essential Duties & Responsibilities:
- Provide support for enhancements by maximizing functionality of Network equipment such as routers, switches, and access points.
- Interface with vendors and suppliers to ensure adequate delivery and maintenance of equipment and services.
- Creation of processes and procedures for network operations.
- Ensure Network department support tickets are resolved within acceptable timeframes.
- Architect, install, maintain, and troubleshoot Local Area Networks, Wireless Networks, Wide Area Networks and data/voice communications equipment.
- Support installation and maintenance of Network hardware and software.
- Install and troubleshoot IP based LAN/WAN/WLAN and IP-based routing and bridging solutions.
- Assist with routine and emergency maintenance of all data center equipment.
- Manage network performance monitoring and analysis.
- Architect new solutions in-line with industry best practices.
- Identify and correct faults and provide resolution to incident and request tickets escalated from the Support Desk.
- Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
Job skills required:
- Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP.
- In-depth understanding and practical knowledge of networking systems such as LAN, firewalls, routers, and printers.
- Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently.
- Ability to design, implement and troubleshoot LAN/WAN/Wi-Fi and security systems infrastructure.
- Ability to manage several projects simultaneously from design to implementation.
- Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology.
Supervisory Responsibilities:
- No Supervisory responsibilities
Education & Experience:
- Bachelor’s degree in IT/Computer Operations preferred; or equivalent from college or technical school
- Three to five years related experience and/or training; or equivalent combination of education and experience.
TRAVEL:
- Ability to travel as required by the company’s needs.
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports.
- Ability to speak effectively before groups of customers or employees of organization.
- Excellent written and verbal communication skills.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Computer Operations:
- To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accountability/billing, HRIS, timekeeping and other applications used in the performance of job duties.
Certificates/Licenses/Registrations:
- Cisco Certified Network Professional (CCNP) certification or equivalent.
Working Conditions:
- Cubicle / Office working environment
- Hybrid work environment
Physical/Environmental Demands:
Activity:
- Stand - Under 1/3 Time
- Walk - Under 1/3 Time
- Sit – Over 2/3 Time
- Use hands to finger, handle, or feel - Over 2/3 Time
- Reach with hands and arms – under 1/3 Time
- Climb or balance – None
- Stoop, kneel, crouch or crawl – Under 1/3 Time
- Talk or hear – over 2/3 Time
- Taste or smell – None
- Other - None
Physical Activity Level:
- The employee must occasionally lift and/or move up to 10 pounds.
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to reach with hands and arms.
Manual Dexterity:
- Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
Special Vision Requirements:
- Specific vision abilities required by this job include close vision and ability to adjust focus.
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.