Job Summary
Manages a portfolio of approximately $150 million in annual Forest Products revenue, primarily focused on lumber, panel, and engineered wood producers across Canada and the western and southeastern U.S., along with select pulp, paper, and tissue mills. The portfolio includes several large, strategic accounts with significant cross-border and interline traffic, requiring close coordination with connecting carriers and internal CSX partners to protect existing business and grow rail share.
Primary Activities and Responsibilities
- Design, market, sell and manage CSX Transportation (CSXT) services to several Forest Products accounts in states in which CSX operates.
- Negotiate and close large, complex commercial proposals in conjunction with all relevant CSX groups including Marketing, Service Design, Operations, Customer Service, Industrial Development, etc.
- Create and execute strategic account plans for customers.
- Lead and strengthen business relationships within CSXT and customer organizations while pushing each for improved performance or increased business levels.
- Lead and develop improved service plans with customer and appropriate CSX groups, including Service Design, Operations, and Customer Service.
- Miscellaneous activities and responsibilities as assigned by manager
Minimum Qualifications
- Bachelor's Degree/4-year Degree
- 5 or more years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance
Preferred Qualifications
- Graduate Degree
- 3 or more years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance
Knowledge and Skills
- Problem-solving skills
- Leadership skills
- Microsoft Office skills
- Analytical, financial, negotiation skills
- Oral and written communication skills
- Ability to handle complex Fortune 500 Accounts
- Knowledge of mainframe and personal computer systems
- Knowledge of the railroad or transportation industries
- Ability to effectively deliver presentations to a variety of audiences
Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.
Job Requirements
- May be required to complete a background check
- Work hours may vary in length and schedule (may include a non-standard work week)
- Must possess, or be able to obtain within 90 days of hire, a valid passport to support business travel to Canada