Who We Are:
As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.
To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.
Work Arrangement:
Hybrid
What You'll Do:
Responsible for creating profitable and competitive rates and contract proposals for assigned trade lanes and/or customers.
Responsibilities
Key Responsibilities:
- Review costs and other marketing data to develop rate offerings.
- Develop timely responses to various RFP's.
- Keep other departments (such as freight services, sales and operations) informed of pricing matters related to assigned trade lanes and marketplace opportunities.
- Negotiate directly with customers or through sales personnel to achieve highest obtainable margins.
- Develop and maintain net analysis spreadsheets and costing information tools for pricing personnel and/or in support of specific projects.
- Handle connecting carrier contracts and slot charter agreements.
- Participate in vendor, sales calls, conferences, and committee meetings.
- Formulate back-up information and positions on conference/discussion agreement dockets to support the Pricing Manager/Head of Pricing needs at such meetings.
- Maintain assigned FMC tariffs and rates for assigned trade lanes.
- Negotiate directly with customers or through Crowley Sales Reps to achieve highest obtainable margins.
- Contract and tariff develop for specific assigned trade lanes and customers.
Qualifications
Education:
Bachelor's degree in business, transportation/logistics or equivalent work experience; or a combination of post-high school and equal experience may be substituted for education.
Experience:
2 - 4 years industry experience, with 1 - 2 years prior customer service or sales experience.
Technical Skills:
Proficient in Microsoft Office products, including Word, Access, Excel and PowerPoint.
Competencies:
Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to perform accurately in a detail-oriented environment. Ability to evaluate process effectiveness and develop change or alternatives. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to demonstrate effective customer service skills. Ability to prepare, monitor and administer budgets, as well as the ability to perform financial analysis. Ability to function effectively with, or as part of a team. Ability to identify and/or document existing and new trends, as well as evaluate and predict their impact on the organization. Knowledge of statistical methods and concepts used in pricing model and forecasting. Knowledge of various competitive pricing strategies.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
#LI-Hybrid
Key Responsibilities:
- Review costs and other marketing data to develop rate offerings.
- Develop timely responses to various RFP's.
- Keep other departments (such as freight services, sales and operations) informed of pricing matters related to assigned trade lanes and marketplace opportunities.
- Negotiate directly with customers or through sales personnel to achieve highest obtainable margins.
- Develop and maintain net analysis spreadsheets and costing information tools for pricing personnel and/or in support of specific projects.
- Handle connecting carrier contracts and slot charter agreements.
- Participate in vendor, sales calls, conferences, and committee meetings.
- Formulate back-up information and positions on conference/discussion agreement dockets to support the Pricing Manager/Head of Pricing needs at such meetings.
- Maintain assigned FMC tariffs and rates for assigned trade lanes.
- Negotiate directly with customers or through Crowley Sales Reps to achieve highest obtainable margins.
- Contract and tariff develop for specific assigned trade lanes and customers.
Education:
Bachelor's degree in business, transportation/logistics or equivalent work experience; or a combination of post-high school and equal experience may be substituted for education.
Experience:
2 - 4 years industry experience, with 1 - 2 years prior customer service or sales experience.
Technical Skills:
Proficient in Microsoft Office products, including Word, Access, Excel and PowerPoint.
Competencies:
Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to perform accurately in a detail-oriented environment. Ability to evaluate process effectiveness and develop change or alternatives. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to demonstrate effective customer service skills. Ability to prepare, monitor and administer budgets, as well as the ability to perform financial analysis. Ability to function effectively with, or as part of a team. Ability to identify and/or document existing and new trends, as well as evaluate and predict their impact on the organization. Knowledge of statistical methods and concepts used in pricing model and forecasting. Knowledge of various competitive pricing strategies.
What We Offer?
We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.
Our Total Rewards include:
- Competitive pay with recognition programs
- Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
- Leave and family support: parental leave and sick leave
- Learning and growth: access to training and development for continuous skill development
- Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
At Crowley, we invest in you—your success, your health, and your future.
#LI-Hybrid